Ordering your DressWhat happens next
your Shipping & Delivery
1. You’ve found your Dress!
Order your gown via our online store.
2. Congratulations on ordering your Kula Tsurdiu Gown.
Our accounts team will be in touch within 48 hours. Once we have received your order, we will check all the details and we will send you an email confirming estimated date of delivery, delivery address, fabric samples are available on request.
3. The process begins…
Our production team allocate the exclusive luxurious fabrics needed to make your gown.
4. Designed and made in our Greek Studio.
Your Kula Tsurdiu gown will be handmade in our Rhodes Design Studio by our experienced team of seamstresses.
5. Your Dress is complete.
Our team will be in touch to confirm your delivery address.
6. Quality Control.
Your gown will undergo high grade in-house quality control to ensure that the fabrics and manufacturing are of the highest standard.
7. Packaged and ready to be dispatched…
It’s time for our team to pack your order at our studio, where it will then be dispatched via TNT/FEDEX. We deliver to brides throughout Europe! (International Brides outside of the EU – we’ll contact you to discuss courier fees and taxes).
8. Tracking your Wedding Dress…
You will receive tracking information from our team so you can track your precious package.
Shipping EU wide…
If you are located within the EU, your gown will be sent via TNT/FEDEX which takes between 3-4 business days to arrive.
We offer worldwide delivery. All international orders are sent via TNT/FEDEX. We will confirm how long your package will take to arrive and costs.
If you require help with ordering your gown you can phone us on +44 115 888 1442 or email email@example.com
Our Rhodes Designer Studio works on Tuesday-Friday 10am – 5pm European Standard Time
Shipping throughout the EU is a standard fee included in your order. Orders outside the EU, please contact us.
Currency, Duty and Taxes…
Import duties and taxes may be applicable in your country. We always recommend brides ordering from outside of the EU check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay.